How Do I Set a Deposit Limit on Ace 765?

Log in to your account, go to Profile Settings, and open the "Responsible Gaming" section. From there you can set daily, weekly, or monthly deposit limits. Once set, verify via SMS and the limit will be activated immediately.

Will I lose my balance if I use Self-Exclusion?

No — your balance remains safe during self-exclusion. Once the exclusion period ends, or after completing the process through support, you'll be able to access your account and use your balance again.

Can I change a limit once it's been set?

Lowering your limit takes effect immediately. However, increasing a limit requires a 72-hour cooling-off period. This rule is intentional — to prevent impulsive decisions made in the heat of the moment.

Someone I know is struggling with a gaming addiction — how can I help?

Listen without judgment first, then let them know help is available. You can email Ace 765's support team — we'll handle it with full confidentiality. Bangladesh's mental health helpline is also an option.

Can Ace 765 Really Prevent Under-18s from Playing?

Yes. Date of birth verification at registration and national ID verification through the KYC process are both mandatory. Any account suspected of being used by a minor will be investigated and suspended if necessary.

How do I enable Reality Check notifications?

Go to "Reality Check" in your account settings and choose your preferred time interval — such as every 30 minutes or 1 hour. A pop-up will appear at each interval showing a summary of your session time and spending.

ace 765 | Responsible Gaming — Bet Smart, Play Safe

What Is Responsible Gaming and Why Does It Matter

Responsible gaming isn't just about betting less. It means staying in control of your play, knowing your financial limits, and keeping gaming as one part of your life — not the center of it. At Ace 765, responsible gaming isn't just a policy; it's a core value.

Online gaming and betting are growing fast in Bangladesh — and so are the risks of unaware play. We want every member to play consciously and safely. Ace 765's responsible gaming program is built with exactly that goal in mind.

Research shows that players who set a budget enjoy the game for longer and are better protected from financial harm.

Recognize the Signs of Gambling Addiction

Gaming addiction creeps up on you — it doesn't happen all at once. It's often hard to tell when entertainment has crossed the line into addiction. Watch out for these warning signs:

Chasing losses by placing bigger and bigger bets
Neglecting family or work responsibilities because of gaming
Betting with borrowed money or draining your savings
Repeatedly trying to stop playing but being unable to
Lying or being secretive about your gambling activity
Neglecting work, studies, or relationships

Experiencing these signs doesn't make you a bad person. They indicate a health issue — one that has solutions. Reaching out for help is an act of courage.

Simple Habits for Healthy Gaming

At Ace 765, we recommend building a few simple habits for responsible gaming. These are small steps that can make a big difference over time:

Set a Budget: Decide in advance how much you can afford to spend each week or month — and stop when you reach that limit.
Stick to Your Time Limits: Decide how long you'll play each day and stick to it.
Keep Your Emotions in Check: Never place bets when you're angry, frustrated, or under the influence of alcohol.
Losing Is Normal: Remember, losing is a normal part of the game. Never chase losses by placing desperate bets to win back what you've lost.
Take Regular Breaks: Take breaks during long sessions. Get up, stretch, and stay hydrated.
Talk to Someone You Trust: Talk openly with family and friends. They are your greatest source of support.

Minor Protection

Ace 765 strictly prohibits anyone under 18 from opening an account. Age is verified at registration and ID verification is mandatory as part of the KYC process.

If you are a parent and believe your child is using this platform, please contact us immediately. We will take swift action.

Use a PIN or password lock on devices at home to prevent minors from accessing gaming apps.

How to Get Support

If you or someone you care about needs help, reach out using the options below. Asking for help isn't a sign of weakness — it takes courage.

Ace 765 Support: support@ace765.app — 24 hours, 7 days
Help Centre: ace765.app/help-center — All support information
Mental Health Helpline (Bangladesh): Kaan Pete Roi — 01779-554391

To use the responsible gaming tools on Ace 765, contact support directly or enable them yourself through your account settings.

Ace 765 Responsible Gaming — Play Safe, Stay Well

Ace 765's Commitment to Responsible Gaming

How to Use the Responsible Gaming Tools

Are Your Gaming Habits Healthy?